Privacy Policy

Last updated: July 28, 2026

Fit Studio ("we", "us", or "our") operates a gym and fitness management platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service. By using the Service, you agree to the practices described here.

1. Information We Collect

Account information: name, email address, phone number, password, and role (member, trainer, staff, or gym owner).
Membership & billing data: membership plans, payment history, invoices, and transaction records.
Attendance & biometric access data: check-in/check-out times and access events captured by gym entry devices.
Health & fitness data: workout logs, progress measurements, and training session notes you or your trainer record.
Technical data: IP address, browser/device type, and usage logs collected automatically.

2. How We Use Your Information

To provide, operate, and maintain the Service.
To manage memberships, bookings, attendance, and payments.
To track fitness progress and deliver training programs.
To communicate important notices, reminders, and support responses.
To improve the Service and ensure its security and integrity.
To comply with legal and regulatory obligations.

3. How We Share Information

We do not sell your personal information. We may share data with your gym and its authorized staff, with service providers who help us operate the Service (such as payment processors and hosting providers), and where required by law or to protect our rights and the safety of others.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, please contact your gym administrator or us at the address below.

7. Children's Privacy

The Service is not directed to children under 13. Where a minor uses the Service, it must be with the consent and supervision of a parent or guardian.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at info@gonexz.com.